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All orders are shipped from our Westhaven warehouse in Auckland, with free shipping available on New Zealand orders over $85.00. Please note that we are unable to ship to PO Boxes within New Zealand. International shipping is also available.
Expedited Shipping Option:
Next-day shipping within New Zealand is an option with extra charges at checkout.
Customer Satisfaction Guarantee:
We prioritize customer satisfaction and offer a 14-day return policy for unused products, with refunds issued minus shipping costs. To initiate a return, please contact our team at hello@aotea.co
Product Support and Replacement:
For damaged or missing items, contact us at the same email address with accompanying photos, and we will facilitate replacements.
FAQ’s
Products & Formulations:
• Are Aotea products safe to use on sensitive skin?
Yes, all our products are formulated using natural ingredients with sensitive skin types in mind. We recommend patch testing on a small area on the back of the hand for extra sensitive skin.
• Are Aotea products safe to use on children?
Yes, our formulations are gentle enough to use on children.
• Are Aotea products tested on animals?
No, Aotea products have never been tested on animals.
• Do Aotea products contain synthetic fragrances?
No, all ingredients are derived from natural sources, including the ingredients used to scent our products.
• What is the shelf life of Aotea products?
All Aotea products are formulated with natural ingredients, including our preservatives, giving them a shelf life of 3 years.
• How should I store my products?
We recommend storing products out of direct sunlight in a cool, dark place. Lids should always be closed after use, and the bottle should be stored upright.
Environment | Sustainability:
• Are your products recyclable?
Our box packaging and jars are all recyclable.
• Does Aotea offer refills?
We are currently working towards circular solutions to encourage the reuse of our packaging. Refill services will be offered in the foreseeable future.
• Are your postal bags compostable?
Yes, we use compostable bags provided by r3pack, a New Zealand owned business. Each bag is made with corn starch, PLA, and PBAT, and uses non-toxic inks as a natural alternative to traditional plastic-based courier bags.
• Does Aotea support any community initiatives or donate money to charities?
Yes, we are proud to say that for every year we have been in business, we have provided scholarships to our rangatahi Māori (Māori youth) from Aotea to attend high school, and we are in the process of creating more jobs for whānau on the island.
Handmade In Aotea
All Aotea products are handmade on Aotea (Great Barrier Island) New Zealand using native flora grown, harvested, extracted, and bottled by our team. Our ingredients are predominantly natural, with a focus on organic sources whenever feasible. While we prioritize organic ingredients, it's essential to acknowledge that not all can be certified organic due to being wild-harvested, reflecting the unique nature of our island-based production process.
Grab yourself a bundle pack!
30gm Kawakawa balm included
Essentials Pack
3 items
Regular price
$100.00
Sale price
$100.00
Regular price
Unit price
/per
Product Details
Handmade
Natural
Soothing
Heals Skin
Antibacterial
Smooth
Child-friendly
Dry Skin
Anti-inflammatory
Healing
The perfect balance between incredible versatility and technical care.
An emollient used to treat irritations of the skin associated with...
The perfect balance between incredible versatility and technical care.
An emollient used to treat irritations of the skin associated with; dry skin, eczema, psoriasis, bites, burns and nappy rash.
Kawakawa: Ultra hydrating and rich in bioactives that help target inflammation and stimulate skin cell repair.
Manuka oil: Scientifically proven to be 1000x more powerful than Manuka Honey and 30x more powerful than Tea Tree Oil. One of the most potent skin restorers available. It helps to reduce fine lines and dark spots whilst supporting collagen production.
Beeswax: Promotes skin regeneration, creates a protective barrier locking in hydration, and works against environmental pollutants.
Lips: Our balm works to strengthen the skin while restoring hydration and providing intense nourishment as it calms and restores balance upon application.
Skincare and Acne: The most abundant compound found in Kawakawa is pellitorine. Pellitorine has a key role in aiding the chemical pathways in the body that reduce inflammation. Kawakawa is perfect to help balance your skin from red, chapped, itchy to hydrated and glowing. Molecules known as lignans, act as powerful antioxidants to boost healthy skin cell growth and repair damaged skin cells. Manuka oil can help with acne-prone skin as it contains both anti-inflammatory and anti-bacterial properties, to clean and heal affected areas.
Eczema and Dermatitis: Kawakawa contains myristicin, an active compound that stimulates human cells to release nitric oxide to help fight inflammation. A wonder for the skin, Kawakawa’s high concentration of Linoleic acid also aids in promoting collagen production and improving the skin's elasticity. Combined with our barrier-supporting manuka oil and beeswax our balm is proven to aid in the relief of Eczema and Dermatitis. Manuka oil contains the very anti-bacterial set of triketone plant actives that are proven to kill microbes and bacteria on the skin, reducing flare ups like eczema and psoriasis.
Psoriasis and Rheumatism: Kawakawa contains an incredible bio-active called Diayangambin. Diayangambin has been proven in vitro and in vivo to exert immunosuppressive and anti-inflammatory effects. This means in some cases it can help in the treatment of autoimmune disorders. Two common autoimmune disorders that Kawakawa has been proven to treat in some cases are types of rheumatism and psoriasis.
Directions
Apply Kawakawa Balm 2-3 times a day to irritated skin and then daily as the skin begins to heal. For dry/chapped skin and lips, apply a pea-sized amount as needed throughout the day.
Ingredients
Kawakawa
Kawakawa is revered among Māori as being super healing and restorative. We pick the Kawakawa leaves from our land on Aotea. Our Kawakawa extract is 100% natural and made by steeping the leaves for one week in sweet almond oil.
Anti-inflammatoryAntibacterialAnalgesic
Mānuka
Like our other inputs, our Mānuka oil is extracted onsite at our farm. The oil is used extensively in our range exhibiting anti-microbial and healing qualities. We also use Mānuka hydrosol which is a by-product of our distillation process that closes pores in the skin and is incredibly restorative.
