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All orders are shipped from our Westhaven warehouse in Auckland, with free shipping available on New Zealand orders over $85.00. Please note that we are unable to ship to PO Boxes within New Zealand. International shipping is also available.
Expedited Shipping Option:
Next-day shipping within New Zealand is an option with extra charges at checkout.
Customer Satisfaction Guarantee:
We prioritize customer satisfaction and offer a 14-day return policy for unused products, with refunds issued minus shipping costs. To initiate a return, please contact our team at hello@aotea.co
Product Support and Replacement:
For damaged or missing items, contact us at the same email address with accompanying photos, and we will facilitate replacements.
FAQ’s
Products & Formulations:
• Are Aotea products safe to use on sensitive skin?
Yes, all our products are formulated using natural ingredients with sensitive skin types in mind. We recommend patch testing on a small area on the back of the hand for extra sensitive skin.
• Are Aotea products safe to use on children?
Yes, our formulations are gentle enough to use on children.
• Are Aotea products tested on animals?
No, Aotea products have never been tested on animals.
• Do Aotea products contain synthetic fragrances?
No, all ingredients are derived from natural sources, including the ingredients used to scent our products.
• What is the shelf life of Aotea products?
All Aotea products are formulated with natural ingredients, including our preservatives, giving them a shelf life of 3 years.
• How should I store my products?
We recommend storing products out of direct sunlight in a cool, dark place. Lids should always be closed after use, and the bottle should be stored upright.
Environment | Sustainability:
• Are your products recyclable?
Our box packaging and jars are all recyclable.
• Does Aotea offer refills?
We are currently working towards circular solutions to encourage the reuse of our packaging. Refill services will be offered in the foreseeable future.
• Are your postal bags compostable?
Yes, we use compostable bags provided by r3pack, a New Zealand owned business. Each bag is made with corn starch, PLA, and PBAT, and uses non-toxic inks as a natural alternative to traditional plastic-based courier bags.
• Does Aotea support any community initiatives or donate money to charities?
Yes, we are proud to say that for every year we have been in business, we have provided scholarships to our rangatahi Māori (Māori youth) from Aotea to attend high school, and we are in the process of creating more jobs for whānau on the island.
Handmade In Aotea
All Aotea products are handmade on Aotea (Great Barrier Island) New Zealand using native flora grown, harvested, extracted, and bottled by our team. Our ingredients are predominantly natural, with a focus on organic sources whenever feasible. While we prioritize organic ingredients, it's essential to acknowledge that not all can be certified organic due to being wild-harvested, reflecting the unique nature of our island-based production process.
Grab yourself a bundle pack!
Mānuka Day Cream also included
Skincare Pack
3 items
Regular price
$180.00
Sale price
$180.00
Regular price
Unit price
/per
Product Details
Handmade
Natural
Soothing
Normal Skin
Sensitive Skin
Anti-inflammatory
Antibacterial
A lightweight day cream formulated to even skin tone, soothe irritations and aid the skin's protective barrier.
Our principal ingredients...
A lightweight day cream formulated to even skin tone, soothe irritations and aid the skin's protective barrier.
Our principal ingredients work with the body’s physiology to deliver synergistic results. Manuka honey is an antioxidant that can aid in neutralising free radicals on the skin that develop after exposure to external aggressors such as UV damage and pollution.
External aggressors are responsible for up to 97 percent of visible skin aging. Our day cream softens and hydrates to perfection, boasting both humectant and emollient. Humectants work by drawing moisture from the air into your skin to boost hydration while emollient works to structurally support skin cells promoting softer skin.
Kawakawa, grape seed oil, and aloe vera all help to rebalance redness and inflammation. For the best results, we recommend applying generously to a cleansed face morning and night.
You may notice that product varies slightly from batch to batch. Everything is handmade in small batches on Aotea.
Uses & Directions
Uses
A lightweight day cream formulated to nourish sensitive skin, with antibacterial properties to help maintain clear skin
For combination and normal skin types
Retains skin moisture levels and smoothness
Directions
Apply a generous amount to your face and neck in the morning after cleansing with Kūmarahou and Mānuka Honey Cleanser and applying Mānuka Water and Kawakawa Toner.
Handmade in Aotea
You may notice that product varies slightly from batch to batch. Everything is handmade in small batches on Aotea.
Ingredients
Mānuka
Like our other inputs, our Mānuka oil is extracted onsite at our farm. The oil is used extensively in our range exhibiting anti-microbial and healing qualities. We also use Mānuka hydrosol which is a by-product of our distillation process that closes pores in the skin and is incredibly restorative.
